Elite Care Service Inc. is a private for-profit mental health and substance abuse organization founded in 2008, licensed by the North Carolina Department of Health and Human Services.
The partnerships between Elite Care Service, Inc. (ECS), consumers and their families, network providers and stakeholders continue to be constant as we share common concerns about our service delivery and quality of care for recipients. Thus, collaboration with consumers and family members, network providers, and stakeholders continue to guide and drive our quality improvement processes. ECS aims to deliver the highest quality of service to its clients which will demonstrates consistently high standards of professionalism in accordance with all requirements and regulations.
ECS operates a formal, documented management framework which complies with all requirements set by the Industry. All activities carried out by ECS which may have an impact on our service to our clients are controlled and regularly monitored to ensure that the highest standards are maintained throughout every aspect of the company, to satisfy our clients and encourage continual improvement and growth of the company and its operations.
Our objective is to achieve complete customer satisfaction and success by providing a service which conforms to all relevant requirements of not only the Industry, but to meet every requirement of each individual customer. Our operations policy and procedure ensures that all work, from initial inquiry to completion and delivery, is undertaken conscientiously and in a manner which sets and maintains a professional and high standard of service.
Our operating protocol is simple yet diverse to ensure clarity and quality in every aspect of the company. Every member of our workforce is required to follow the policies and procedures applicable to their area of employment. All procedures and practices, routine or specialized, whether formally documented or personally monitored, are subject to regular analysis, constructive criticism, updating and improvements. Our operating framework demands that activities are effectively controlled and undertaken according to company policy and the client requirements. To ensure these objectives are met we review our activities at regular intervals. OUR STAFF Elite Care is made up of the following professionals: